Privacy Policy
1. Information We Collect
- Personal details you provide during signup (name, email, phone number).
- Delivery details (addresses, instructions, location coordinates).
- Order and payment details (items ordered, payment method, transaction reference).
- Technical information such as IP address, device type, and browser used.
2. How We Use Your Information
- To process and deliver your orders.
- To contact you regarding your order status or support queries.
- To improve our services and prevent fraudulent activity.
- To comply with legal and financial obligations.
3. Sharing Your Information
- Restaurants receive your order and delivery details to prepare food.
- Drivers receive your delivery address and phone number to complete delivery.
- Payment details are securely handled by trusted payment providers,Payfast. We do not store card information.
- We do not sell or rent your personal data to third parties.
4. Data Security
- Your account passwords are encrypted and cannot be viewed by anyone, including us.
- Our systems use secure connections (SSL/HTTPS) to protect your data in transit.
- Only authorized staff can access customer data where necessary.
- Customers are responsible for keeping their login details private and must not share their account or personal information with others.
- We respect your privacy and comply with the Protection of Personal Information Act (POPIA) of South Africa.
- We store data securely on encrypted servers hosted in compliance with South African and international privacy standards.
5. Your Rights
- You may request a copy of the personal data we hold about you.
- You may update or delete your account information at any time.
- You may request that we permanently delete your account and all associated data ("right to be forgotten").
6. Cookies & Tracking
- Our website may use cookies to remember your preferences and improve performance.
- You can disable cookies in your browser, but some features may not work properly.
7. Contact Us
For privacy-related questions or requests, please contact us at
sudiscampus@gmail.com or via our Contact Page.
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